Shipping Policy

Thank you for visiting rare-fragrance.com. This Shipping Policy is designed to clearly explain how orders are processed, shipped, and delivered when you purchase perfumes, home fragrances, and related products from our website. By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.

Order Processing

All orders placed through rare-fragrance.com are subject to verification and acceptance prior to shipment. We reserve the right to review orders for accuracy, completeness, and potential risk factors before fulfillment. In certain circumstances, additional confirmation may be required to ensure the security and legitimacy of the transaction. Orders that cannot be verified or do not meet our internal requirements may be delayed or canceled.

Once an order has been confirmed and prepared for dispatch, it enters the shipping stage. Changes to order details, including shipping method or order contents, may not be possible once processing has begun.

Shipping Methods

rare-fragrance.com works with reputable logistics and courier partners to deliver products to customers. Shipping methods may vary depending on the destination, product characteristics, and operational considerations. Due to the nature of fragrance products, certain shipping restrictions or special handling requirements may apply, especially for items containing alcohol or other regulated substances.

We aim to ensure that all shipments are packaged securely and in compliance with applicable transportation regulations to minimize the risk of damage during transit.

Packaging and Handling

All products are carefully packed to protect them during transportation. Fragrances and home scent products are fragile by nature, and we take appropriate precautions to reduce the likelihood of leakage or breakage. However, customers are encouraged to inspect packages promptly upon receipt to ensure that all items arrive in acceptable condition.

If packaging appears visibly damaged upon delivery, customers should document the condition before opening the package to assist with any necessary follow-up.

Delivery and Risk of Loss

Ownership and risk of loss for products purchased from rare-fragrance.com transfer to the customer once the shipment is handed over to the carrier. While we make reasonable efforts to ensure reliable delivery, rare-fragrance.com is not responsible for delays, interruptions, or losses caused by factors outside our control, including but not limited to carrier performance, customs inspections, weather conditions, or force majeure events.

International Shipping Considerations

For orders shipped across borders, customers are responsible for complying with all local laws, regulations, and restrictions applicable in the destination country. This may include product import rules, labeling requirements, or limitations on fragrance-related items. rare-fragrance.com does not guarantee that products shipped internationally will be permitted entry by local authorities.

Customers should be aware that shipments may be subject to inspection or clearance procedures by customs agencies, which can affect delivery outcomes.

Incorrect or Incomplete Information

Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete. rare-fragrance.com is not liable for delivery issues resulting from incorrect, incomplete, or outdated information supplied by the customer. Orders returned or undeliverable due to such errors may not be eligible for reshipment.

Undeliverable or Returned Shipments

In the event that a shipment is returned to us as undeliverable for reasons beyond our control, we reserve the right to determine the appropriate next steps based on the condition of the returned items and the circumstances involved. Returned products may be subject to inspection before any resolution is considered.

Policy Updates

rare-fragrance.com reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon being published on the website. Customers are encouraged to review this policy periodically to stay informed about our shipping practices.

Contact and Support

For general questions regarding shipping procedures or order fulfillment, customers should refer to the relevant information available on rare-fragrance.com. This policy is intended to provide transparency and clarity regarding our shipping practices and to support a smooth purchasing experience.